Terms & Conditions
Welcome to Infotech Seva. These Terms & Conditions govern your access to and use of the Infotech Seva website, platform, and services.
By accessing our website or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Infotech Seva
Infotech Seva is a digital service platform that may provide online assistance, application support, digital services, documentation assistance, educational services, or other related services. Certain services may involve interaction with government departments, banks, payment gateways, technology providers, or other third-party organizations.
2. Eligibility
By using our services, you confirm that:
- You are legally capable of entering into an agreement.
- The information provided by you is accurate and complete.
- You will use the website only for lawful purposes.
- You will not use our platform for fraudulent, illegal, or unauthorized activities.
If you are using the platform on behalf of another person, you confirm that you are authorized to provide the information and request the service on their behalf.
3. Accuracy of Information
Customers are responsible for providing correct and complete information. This may include Name, Date of birth, Address, Mobile number, Email address, Identification details, PAN or other documents, Bank/payment information where required, and other information required for a particular service.
Infotech Seva shall not be responsible for delays, rejection, errors, or unsuccessful applications caused by incorrect, incomplete, outdated, or misleading information supplied by the customer.
4. Document Submission
Where a service requires supporting documents, customers must provide valid and genuine documents. Customers must not submit fake, altered, forged documents, documents belonging to another person without authorization, or misleading/fraudulent information. We reserve the right to refuse or discontinue a service where fraudulent, suspicious, or unauthorized information is identified.
5. Service Processing
After receiving a service request and applicable payment, Infotech Seva may begin processing the requested service. Processing time may vary depending on type of service, completeness of documents, customer response time, government department processing, third-party processing, bank/payment gateway processing, technical issues, or unforeseen circumstances.
Payment does not automatically guarantee approval of an application or service where approval is controlled by a government department or third-party organization.
6. Third-Party Services
Some services may depend on third-party websites, government portals, banks, payment gateways, APIs, or other external service providers. Infotech Seva does not control the availability, processing time, technical performance, or decisions of such third parties.
7. Payments & Payment Failure
Customers are required to pay applicable service charges before or during the service process. If a payment is unsuccessful, the customer may attempt the transaction again using an available payment method. If money has been deducted from the customer's bank account but the payment status remains unsuccessful or pending, contact our support team with transaction details for verification.
8. Refunds & Cancellations
Refunds and cancellations are governed by our separate Refund & Cancellation Policy. Once service processing has started, cancellation or refund eligibility may be affected depending on the nature and stage of the service.
9. Prohibited Activities & Intellectual Property
Users must not use the platform for unlawful activities, provide false information, attempt unauthorized access, upload malicious files, or disrupt the website. All branding, text, graphics, and content associated with Infotech Seva are protected by applicable laws and may not be reproduced without prior permission.
10. Limitation of Liability & Governing Law
Infotech Seva will make reasonable efforts to provide services accurately and efficiently but shall not be responsible for losses or delays resulting from circumstances beyond our reasonable control. These Terms & Conditions shall be governed by the applicable laws of India.
11. Contact Us
Infotech Seva / Indian Infotech
N H 206, ANANDAPURAM, SAGAR TALUK, SHIMOGA DIST
Phone: +91 9900553303
Email: infotechkannada@gmail.com
Website: infotechseva.ccmapp.in